Benefits · Supportive Services
How to apply for New York State Veterans Benefits Advisors (Free VA Claims Help)
New York State Department of Veterans' Services (DVS)
Who it's for
New York State's Veterans Benefits Advisors — each a veteran — prepare and file VA claims at no cost for veterans, spouses, children, and parents, working from field offices across the state. They help with disability compensation, the non-service-connected pension, Dependency and Indemnity Compensation for survivors, Special Monthly Compensation, and appeals, and they gather the supporting documents. Getting the VA rating right matters twice in New York: the rating drives federal compensation AND the disability add-on to the state's veterans property tax exemptions. No one needs to pay a private company to file a VA claim. Call 1-888-838-7697 or book a phone or video consultation online.
Claims assistance is free — Veterans Benefits Advisors prepare and file claims and appeals at no charge for veterans and their family members, including surviving spouses.
What you'll need
- DD-214 or other military discharge paperwork
- Any existing VA correspondence or award letters
- Medical records related to the claim
Where to apply
Apply online: official application
By phone: 1-888-838-7697
What to say when you call
“Hello, I'm calling to ask about New York State Veterans Benefits Advisors (Free VA Claims Help). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need dd-214 or other military discharge paperwork, any existing va correspondence or award letters, medical records related to the claim — is anything else required? What is the best next step?”
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Step by step
- Gather your DD-214 or other military discharge paperwork before your appointment.
- Collect any existing VA correspondence or award letters you have received.
- Pull together medical records related to the claim you want to file.
- Contact a New York State Veterans Benefits Advisor by calling 1-888-838-7697 or by booking a phone or video consultation online — this service is completely free.
- Meet with your assigned Veterans Benefits Advisor, who is a veteran, by phone, video, or at a field office near you.
- Work with your Advisor to prepare and file your VA claim or appeal — the Advisor gathers supporting documents and handles the filing on your behalf at no charge.
What to expect: After your claim is submitted, the VA will review it and issue a decision. Processing times vary, so ask your Veterans Benefits Advisor for an estimate based on your situation. If the decision is not what you expected, your Advisor can help you file an appeal — also at no cost. Keep in mind that your final VA disability rating matters in two ways in New York: it determines your federal compensation and can affect the disability add-on to the state's veterans property tax exemptions. There is no set renewal schedule for claims assistance; you can contact a Veterans Benefits Advisor any time your situation changes or you need to file a new or updated claim.
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.
