How to apply for Franklin County Emergency Aid — Referral Coordination

Who it's for

Franklin County emergency aid: (1) Franklin DSS for Temporary Assistance, Emergency HEAP, and one-time grants (518-481-1838); (2) Franklin OFA for senior-specific case management (518-481-1526); (3) Franklin hospital safety net (518-483-3000); (4) Franklin transit (518-481-1670); (5) Catholic Charities of the Diocese of Ogdensburg (covers all 7 North Country counties); (6) Adirondack Foundation / Food Bank of Central NY (regional food bank for North Country); (7) Joint Council for Economic Opportunity (JCEO Plattsburgh) for Clinton/Essex/Franklin CAA services. Dial 211 for general referrals.

What you'll need

• Proof of age 60+
• Proof of all household income
• Proof of Franklin County residency
• Photo identification

Where to apply

What to say when you call

“Hello, I'm calling to ask about Franklin County Emergency Aid — Referral Coordination. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of age 60+, proof of all household income, proof of franklin county residency — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

as-needed