How to apply for Franklin County Public Transportation — Demand-Response (Franklin County)

Who it's for

Franklin County Public Transportation — Demand-Response covers Franklin County. Reduced senior fares for riders age 60+. ADA paratransit available where fixed-route exists. Apply at the county transit office or via the operator. Phone: 518-483-9000.

What you'll need

• Proof of Franklin County residency
• For senior fare: proof of age 60+
• For paratransit: ADA-eligibility certification

Where to apply

What to say when you call

"Hello, I'm calling to ask about Franklin County Public Transportation — Demand-Response (Franklin County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of Franklin County residency, for senior fare: proof of age 60+, for paratransit: ADA-eligibility certification — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

ongoing; paratransit re-cert periodically