Benefits · Emergency Aid

How to apply for Madison County Emergency Aid — Referral Coordination

Madison County DSS + OFA + community-based organizations — coordinated emergency aid framework

Who it's for

Madison County emergency aid: (1) Madison DSS for Temporary Assistance, Emergency HEAP, and one-time grants (315-366-2211); (2) Madison OFA for senior-specific case management (315-697-5700); (3) Madison hospital safety net (315-363-6000); (4) Madison transit (315-366-2308); (5) Catholic Charities of the Diocese of Syracuse / Diocese of Albany (depending on county); (6) Mohawk Valley Community Action Agency; (7) United Way of the Mohawk Valley. Dial 211 for general referrals.

Madison: referral-coordination model. Mohawk Valley Community Action Agency + Catholic Charities are the main coordination pillars.

What you'll need

  • Proof of age 60+
  • Proof of all household income
  • Proof of Madison County residency
  • Photo identification

Where to apply

Apply online: official application

By phone: 211

What to say when you call

“Hello, I'm calling to ask about Madison County Emergency Aid — Referral Coordination. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of age 60+, proof of all household income, proof of madison county residencyis anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

as-needed

Official source →Last verified · July 20, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.