Benefits · Transportation

How to apply for RTS — Regional Transit Service (RGRTA) + RTS Access Paratransit (Monroe County)

Monroe County / regional transit operator — Regional Transit Service (RTS), operated by RGRTA (Rochester-Genesee Regional Transportation Authority), covers Monroe County (urban Rochester fixed-route) plus contracted service across Livingston, Ontario, Wayne, Wyoming, Genesee, Orleans, Seneca (8-county system). Senior reduced fare for age 65+ with RTS Senior ID. RTS Access ADA paratransit.

Who it's for

RTS — Regional Transit Service (RGRTA) + RTS Access Paratransit covers Monroe County. Reduced senior fares for riders age 60+ (county systems) or 65+ (RTS Senior ID). ADA paratransit available where fixed-route exists. Apply at the county transit office or via the operator. Phone: 585-288-1700.

Monroe: RTS — Regional Transit Service (RGRTA).

What you'll need

  • Proof of Monroe County residency
  • For senior fare: proof of age 60+ or 65+ (RTS)
  • For paratransit: ADA-eligibility certification

Where to apply

Apply online: official application

By phone: 585-288-1700

Renewals

ongoing; paratransit re-cert periodically

Official source →Last verified · June 8, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.