How to apply for MTA Reduced-Fare MetroCard / OMNY + Access-A-Ride Paratransit (Manhattan) in New York

Who it's for

MTA Reduced-Fare MetroCard (and OMNY) cuts subway, bus, and Staten Island Railway fares in half for riders age 65+ or with a qualifying disability. Access-A-Ride is the MTA's ADA paratransit for people who cannot use the subway or bus due to disability — covers all 5 boroughs door-to-door. Reduced-Fare: apply in person (riders 65+ can get the Reduced-Fare OMNY card the same day) or by mail — the online application is not currently available. Access-A-Ride: apply by calling 877-337-2017 for an eligibility assessment.

What you'll need

• Valid photo ID (driver's license from any state, passport, IDNYC, or Medicare card + photo ID)
• Proof of age 65+ OR disability documentation
• Recent photo for the Reduced-Fare MetroCard
• For Access-A-Ride: in-person functional assessment

Where to apply

What to say when you call

"Hello, I'm calling to ask about MTA Reduced-Fare MetroCard / OMNY + Access-A-Ride Paratransit (Manhattan). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need valid photo ID (driver's license from any state, passport, IDNYC, or Medicare card + photo ID), proof of age 65+ OR disability documentation, recent photo for the Reduced-Fare MetroCard — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

Reduced-Fare card valid 7 years; Access-A-Ride re-cert periodically