How to apply for RTS Ontario (RGRTA-contracted) + County Demand-Response (Ontario County)

Who it's for

RTS Ontario (RGRTA-contracted) + County Demand-Response covers Ontario County. Reduced senior fares for riders age 60+ (county systems) or 65+ (RTS Senior ID). ADA paratransit available where fixed-route exists. Apply at the county transit office or via the operator. Phone: 585-288-1700.

What you'll need

• Proof of Ontario County residency
• For senior fare: proof of age 60+ or 65+ (RTS)
• For paratransit: ADA-eligibility certification

Where to apply

What to say when you call

“Hello, I'm calling to ask about RTS Ontario (RGRTA-contracted) + County Demand-Response (Ontario County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of ontario county residency, for senior fare: proof of age 60+ or 65+ (rts), for paratransit: ada-eligibility certification — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

ongoing; paratransit re-cert periodically