Benefits · Healthcare

How to apply for UR Medicine Thompson Health — F.F. Thompson Hospital — Financial Assistance (Ontario County)

UR Medicine Thompson Health — affiliate of University of Rochester Medical Center (URMC); operates F.F. Thompson Hospital (Canandaigua) as Ontario County's principal community hospital; also Geneva General Hospital (Geneva, Rochester Regional Health / formerly Finger Lakes Health) serves western Ontario / eastern Seneca

Who it's for

Ontario County's principal community hospital safety net is F.F. Thompson Hospital (Canandaigua, UR Medicine Thompson Health / URMC affiliate) — Ontario's principal community hospital; Geneva General Hospital (Geneva, Rochester Regional Health) is the secondary; tertiary referrals route to URMC Strong Memorial. The Financial Assistance Program covers uninsured/underinsured residents — sliding scale typically discounts charges up to 100% at the lower income brackets with reduced rates above. Note: NY Medicaid ABD's ~138% FPL gate means many Finger Lakes seniors qualify for Medicaid and would access these hospitals through Medicaid rather than FAP. Apply at the hospital's financial counseling office or at https://www.thompsonhealth.com/billing/financial-assistance/. Phone: 585-396-6000.

Ontario: F.F. Thompson Hospital (Canandaigua, UR Medicine Thompson Health / URMC affiliate) — Ontario's principal community hospital; Geneva General Hospital (Geneva, Rochester Regional Health) is the secondary; tertiary referrals route to URMC Strong Memorial. NY Medicaid ABD's ~138% FPL gate covers many seniors; FAP fills the gap.

What you'll need

  • Proof of household income
  • Proof of Ontario County / NY residency
  • Photo identification
  • Proof of uninsured status or insurance gap
  • Hospital bill or pre-treatment estimate

Where to apply

Apply online: official application

By phone: 585-396-6000

Renewals

per-encounter or annual

Official source →Last verified · June 8, 2026

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