Benefits · Emergency Aid

How to apply for Rensselaer County DSS — HEAP Energy Assistance (Rensselaer County)

Rensselaer County Department of Social Services (DSS) — administers NY HEAP for Rensselaer County as the local OTDA delivery agent; Rensselaer OFA also accepts HEAP applications for seniors 60+ via priority pathway

Who it's for

Rensselaer County DSS delivers NY's HEAP: Regular HEAP (annual heating help), Emergency HEAP (utility shut-off / fuel-out crises), and Cooling Assistance (AC unit). Eligibility approximately at 60% State Median Income. Seniors age 60+ may apply through Rensselaer OFA (518-270-2730) for priority processing. Rensselaer DSS HEAP line: 518-833-6014. Apply online at mybenefits.ny.gov.

Rensselaer: County DSS delivery of NY HEAP. Application windows are seasonal.

What you'll need

  • Proof of all household income
  • Recent heating bill (or rent receipt if heat included)
  • Proof of Rensselaer County residency
  • Social Security numbers for all household members
  • Photo identification

Where to apply

Apply online: official application

By phone: 518-833-6014

What to say when you call

“Hello, I'm calling to ask about Rensselaer County DSS — HEAP Energy Assistance (Rensselaer County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of all household income, recent heating bill (or rent receipt if heat included), proof of rensselaer county residencyis anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual application per program year

Official source →Last verified · June 8, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.