How to apply for Cuyahoga County HEAP Administering Agency — Home Energy Assistance + Winter Crisis (Cuyahoga County)

Who it's for

Ohio HEAP for Cuyahoga County residents is administered through community action partners + CHN Housing Partners. Standard HEAP (175% FPL ~$26,355 single) + PIPP+ (ongoing year-round 6%-of-income utility plan) + Winter Crisis Program (Nov-March emergency tier, up to $750). Apply via energyhelp.ohio.gov, by calling 1-800-282-0880, at Cuyahoga Job and Family Services, or at the local administering agency.

What you'll need

• Proof of Cuyahoga County / Ohio residency
• Photo identification
• Proof of age 60+ or 65+ (where applicable)
• Proof of household income (where applicable)

Where to apply

What to say when you call

“Hello, I'm calling to ask about Cuyahoga County HEAP Administering Agency — Home Energy Assistance + Winter Crisis (Cuyahoga County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of cuyahoga county / ohio residency, photo identification, proof of age 60+ or 65+ (where applicable) — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual