Benefits · Healthcare

How to apply for University Hospitals Lake Health (UH since 2021) + Cleveland Clinic Mentor — Financial Assistance (Lake County)

Lake County hospital safety net: UH Lake Health System (TriPoint Medical Center Concord + West Medical Center Willoughby, joined University Hospitals 2021 — formerly Lake Health independent), Cleveland Clinic Mentor Hospital (Mentor). Distinctive — UH vs CC competition expanding into Lake (parallel to Cuyahoga).

Who it's for

Lake County hospital safety net is Lake = UH Lake Health (UH since 2021 from independent) + CC Mentor. UH vs CC competition expanded from Cuyahoga.. Each Ohio hospital operates its own Financial Assistance Program (typically sliding scale 0-300% FPL). Ohio does NOT have a state-mandated charity care program (unlike NJ's NJHCPAP). Apply at the hospital financial counseling office or at https://www.uhhospitals.org/patients-and-visitors/financial-assistance. Phone: 440-953-9600.

Lake: Lake = UH Lake Health (UH since 2021 from independent) + CC Mentor. UH vs CC competition expanded from Cuyahoga.. Ohio has no state-mandated charity care; each hospital's own FAP applies.

What you'll need

  • Proof of household income
  • Proof of Lake County / Ohio residency
  • Photo identification
  • Proof of uninsured status or insurance gap
  • Hospital bill or pre-treatment estimate

Where to apply

Apply online: official application

By phone: 440-953-9600

Renewals

per-encounter or annual

Official source →Last verified · June 11, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.