Benefits · Emergency Aid

How to apply for Cumberland County Assistance Office (CAO) — LIHEAP Energy Assistance Delivery (Cumberland County)

Cumberland County Assistance Office (CAO), part of Pennsylvania DHS — administers PA LIHEAP and other public assistance programs for Cumberland County residents

Who it's for

Cumberland CAO delivers PA LIHEAP (Cash + Crisis + Crisis Interface) for Cumberland County residents. Same eligibility as the state program (~150% FPL). Apply through the Cumberland CAO office, at COMPASS (compass.state.pa.us), or by calling 717-240-2500. Seniors age 60+ may also apply through Cumberland AAA (717-240-6110) for priority processing.

Cumberland: County CAO delivery of PA LIHEAP. Application windows are seasonal (Nov-Apr).

What you'll need

  • Proof of all household income
  • Recent heating bill (or rent receipt if heat included)
  • Proof of Cumberland County residency
  • Social Security numbers for all household members
  • Photo identification

Where to apply

Apply online: official application

By phone: 717-240-2500

What to say when you call

“Hello, I'm calling to ask about Cumberland County Assistance Office (CAO) — LIHEAP Energy Assistance Delivery (Cumberland County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of all household income, recent heating bill (or rent receipt if heat included), proof of cumberland county residencyis anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual application per program year

Official source →Last verified · June 9, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.