How to apply for CEAP Energy Assistance (Collin County)

Who it's for

Collin County's CEAP provides utility bill payment assistance for electric, gas, and propane, energy crisis assistance for shutoffs, and energy education. Eligibility is set at 150% of the Federal Poverty Income Guidelines. CEAP in Collin County is delivered through Texoma Council of Governments (TCOG); apply at tcog.com/energy-services or by calling 903-893-2161.

What you'll need

• Proof of all household income
• Current energy bill and any past-due notices
• Photo identification
• Proof of Collin County residency
• Documentation of household members and ages

Where to apply

What to say when you call

"Hello, I'm calling to ask about CEAP Energy Assistance (Collin County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of all household income, current energy bill and any past-due notices, photo identification — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

up to multiple benefits per program year