How to apply for TRAX (West Texas Opportunities) Demand-Response Transit (Ector County)

Who it's for

TRAX is the demand-response public transit service for Ector County (population ~165K), operated by West Texas Opportunities, Inc. (WTO) — the regional 501(c)(3) nonprofit also serving as the CEAP subrecipient (see tx.ector.wto_ceap). TRAX serves the entire Permian Basin region plus adjacent rural areas — demand-response means advance reservations are required, typically 24-48 hours ahead. Senior fares are typically reduced; rides connect Odessa to other Permian Basin communities and to medical specialists in Midland or Odessa. Call WTO at 1-800-245-9028 to schedule rides.

What you'll need

• For TRAX rides: advance reservation (typically 24-48 hours)
• Proof of Ector County residency
• For senior fare: proof of age 60+

Where to apply

What to say when you call

"Hello, I'm calling to ask about TRAX (West Texas Opportunities) Demand-Response Transit (Ector County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need for TRAX rides: advance reservation (typically 24-48 hours), proof of Ector County residency, for senior fare: proof of age 60+ — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

ongoing