Benefits · Transportation

How to apply for The HOP (Waco Transit / HOTCOG Rural Transit) — Demand-Response + Fixed-Route (McLennan County)

Waco Transit System / Heart of Texas Council of Governments (HOTCOG) — the HOP fixed-route bus serves the city of Waco; HOTCOG operates rural demand-response across the 6-county Heart of Texas region (Bosque, Falls, Freestone, Hill, Limestone, McLennan)

Who it's for

The HOP and HOTCOG Rural Transit provide transit across McLennan County. The HOP fixed-route bus operates in Waco-Bellmead-Hewitt-Robinson-Woodway-Lacy-Lakeview (urban McLennan); HOTCOG operates rural demand-response across all 6 counties. Seniors 60+ qualify for reduced fares. ADA-eligible riders qualify for paratransit. Apply at waco-texas.com for urban service or call HOTCOG Rural Transit at 254-292-1820.

McLennan transit. The HOP fixed-route serves Waco metro; rural counties use HOTCOG demand-response.

What you'll need

  • For demand-response: advance reservation
  • Proof of McLennan County residency
  • For senior fare: proof of age 60+

Where to apply

Apply online: official application

By phone: 254-292-1820

What to say when you call

"Hello, I'm calling to ask about The HOP (Waco Transit / HOTCOG Rural Transit) — Demand-Response + Fixed-Route (McLennan County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need for demand-response: advance reservation, proof of McLennan County residency, for senior fare: proof of age 60+ — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

ongoing

Official source →Last verified · August 30, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.