Benefits · Healthcare

How to apply for UT Health East Texas Charity Care + Tier Discount (Smith County)

UT Health East Texas — the principal hospital system in Tyler (Smith County) and tertiary referral hub for the 14-county ETCOG region; affiliated with the Ardent Health Services and University of Texas system

Who it's for

UT Health East Texas operates UT Health Tyler, UT Health East Texas Rehabilitation Hospital, and a network of community hospitals across the East Texas region (UT Health Pittsburg, UT Health Henderson, UT Health Jacksonville, UT Health Quitman, UT Health Athens). UT Health East Texas's Financial Assistance Policy has a distinctive multi-tier structure: (1) FREE CARE at 204% Federal Poverty Level or below; (2) DISCOUNTED CARE at 322% FPL or below; (3) UNINSURED 75% DISCOUNT on hospital bills (does NOT apply to professional/doctor bills). The 322% FPL outer threshold is among the more generous TX hospital tier structures modeled (matches Parkland Dallas's 400% FPL outer / 200% inner pattern). Apply by contacting UT Health East Texas Patient Financial Services or visit uthealtheasttexas.com/policies-and-disclosures/billing-payment-policy.

UT Health East Texas tier structure (204% FPL free + 322% FPL discount + 75% uninsured discount) is generous and tertiary referral access extends across the 14-county ETCOG region. The 75% uninsured discount applies only to HOSPITAL bills, not separate physician/professional bills — patients may receive separate billing from physician practices not on UT Health staff.

What you'll need

  • Completed UT Health East Texas Financial Assistance application
  • Proof of all household income
  • Proof of household resources/assets
  • Photo identification
  • Proof of uninsured status

Where to apply

Apply online: official application

By phone: 903-535-6101

Renewals

annual recertification

Official source →Last verified · June 7, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.