Benefits · Healthcare

How to apply for Hendrick Health Financial Assistance + Medical/Financial Indigence (Taylor County)

Hendrick Health System — Abilene's principal hospital system (Hendrick Medical Center, Hendrick Medical Center South, ContinueCARE Hospital); a nonprofit hospital system serving Taylor County and the entire 19-county West Central Texas region as the tertiary referral hub

Who it's for

Hendrick Health System is Abilene's principal hospital and the tertiary referral hub for the entire 19-county West Central Texas region. Hendrick's Financial Assistance Policy uses TWO distinct classifications: (1) MEDICAL INDIGENCE — applies when a patient's financial obligation exceeds 33% of annual household income; Hendrick reduces the obligation down to 33% of household income via charity adjustment. (2) FINANCIAL INDIGENCE — household income at or below 250% FPL receives FULL CHARITY (100% adjustment); above 250% FPL receives PARTIAL CHARITY. Additionally, uninsured patients receive a 35% discount, and those who pay in advance receive a 50% discount. Apply through a Resource Counselor at 325-670-4160 or visit Patient Financial Resource Assistance at 1900 Pine Street, Abilene TX 79601.

Hendrick's 250% FPL FULL CHARITY threshold is generous (matches JPS Tarrant). The DISTINCTIVE Medical Indigence pathway (33% of income) is an alternate qualification for patients with catastrophic bills relative to income — even higher-income households facing major medical events can qualify. Hendrick serves the broader 19-county WCTCOG region as the tertiary referral hospital.

What you'll need

  • Completed Hendrick Financial Assistance application
  • Proof of all household income and cash assets
  • Proof of household composition
  • Photo identification
  • Proof of uninsured status

Where to apply

Apply online: official application

By phone: 325-670-4160

Renewals

annual recertification

Official source →Last verified · June 7, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.