How to apply for Senior & Disabled Transit (Community Transit Go (CTGo) — New River Valley Community Services) — Floyd

Who it's for

Community Transit Go (CTGo) — New River Valley Community Services serves Floyd County with Reservation-based on-demand (demand-response) transportation for elderly (65+) and disabled riders in Floyd, Giles, Montgomery, and Pulaski counties and Radford City; currently fare-free. No fixed-route public transit operates in Floyd County.. Older adults and people with disabilities can use reduced fares or demand-response rides for medical appointments, shopping, and other essential trips. Rides are free or low-cost depending on the service. Call 1-540-831-4020 for schedules, eligibility, or to book a ride.

What you'll need

• Proof of Floyd County residency
• Proof of age 65+ or disability for reduced fare

Where to apply

What to say when you call

“Hello, I'm calling to ask about Senior & Disabled Transit (Community Transit Go (CTGo) — New River Valley Community Services) — Floyd. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of floyd county residency, proof of age 65+ or disability for reduced fare — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

per trip / fare card renewal