How to apply for Senior & Disabled Transit (Franklin County Department of Aging Services) — Franklin

Who it's for

Franklin County Department of Aging Services serves Franklin County with County-run demand-response transportation for seniors to medical appointments, meal sites, shopping, and recreation, plus specialized transportation for disabled individuals and Medicaid medical transportation. The free Ferrum Express bus (Valley Metro/Ferrum College/Rocky Mount/county partnership) also links Ferrum, Rocky Mount, and Roanoke on limited days.. Older adults and people with disabilities can use reduced fares or demand-response rides for medical appointments, shopping, and other essential trips. Rides are free or low-cost depending on the service. Call 1-540-483-9238 for schedules, eligibility, or to book a ride.

What you'll need

• Proof of Franklin County residency
• Proof of age 65+ or disability for reduced fare

Where to apply

What to say when you call

“Hello, I'm calling to ask about Senior & Disabled Transit (Franklin County Department of Aging Services) — Franklin. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of franklin county residency, proof of age 65+ or disability for reduced fare — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

per trip / fare card renewal