How to apply for Senior & Disabled Transit (Community Transit Go (CTGo) — New River Valley Community Services) — Giles in Virginia

Community Transit Go (CTGo) — New River Valley Community Services

Who it's for

Community Transit Go (CTGo) — New River Valley Community Services serves Giles County with Reservation-based on-demand transportation for elderly (65+) and disabled riders in Giles County (and the rest of the NRV); currently fare-free. Giles Health and Family Center (Pearisburg, 540-921-3024) also runs non-emergency medical transportation. No fixed-route service in the county. Older adults and people with disabilities can use reduced fares or demand-response rides for medical appointments, shopping, and other essential trips. Rides are free or low-cost depending on the service. Call 1-540-831-4020 for schedules, eligibility, or to book a ride.

Service areas, reduced-fare eligibility, and ride availability are set by the transit provider, so this shows as a may-qualify result.

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

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What you'll need

  • Proof of Giles County residency
  • Proof of age 65+ or disability for reduced fare

Where to apply

Apply online: official application

By phone: 1-540-831-4020

What to say when you call

"Hello, I'm calling to ask about Senior & Disabled Transit (Community Transit Go (CTGo) — New River Valley Community Services) — Giles. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of Giles County residency, proof of age 65+ or disability for reduced fare — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

per trip / fare card renewal

Official source →Last verified · September 27, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.