How to apply for Senior & Disabled Transit (GRTC Transit System) — Henrico in Virginia
GRTC Transit System
Who it's for
GRTC buses serve Henrico County and all buses are currently zero fare, so anyone can ride free. CARE paratransit gives rides within 3/4 mile of bus routes for people whose disability keeps them from using the bus, and riders 80 or older are automatically eligible. CARE hours for Henrico residents are 6:00 am to 11:00 pm. No fare is charged on CARE or CARE Plus until further notice. Book at least one day ahead at (804) 782-2273. For an 80+ ID card or help with eligibility, call GRTC's Eligibility Coordinator at (804) 358-3871 ext. 434.
CARE eligibility is based on functional ability (or age 80+), and GRTC makes the final decision, so this shows as a may-qualify result.
People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.
Discover my benefitsWhat you'll need
- ADA paratransit eligibility application (through ADAride), or the 80+ application form for riders 80 and older
- ADA Paratransit photo ID card, shown to the driver each ride
Where to apply
Apply online: official application
By phone: 1-804-358-4782
What to say when you call
"Hello, I'm calling to ask about Senior & Disabled Transit (GRTC Transit System) — Henrico. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need aDA paratransit eligibility application (through ADAride), or the 80+ application form for riders 80 and older, aDA Paratransit photo ID card, shown to the driver each ride — is anything else required? What is the best next step?"
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
per trip (book at least one day ahead)
Not sure if you qualify? Run a free check first.
Discover my benefitsNot legal or financial advice. The agency makes the final eligibility decision.