How to apply for Senior & Disabled Transit (Bay Transit (Bay Aging)) — New Kent

Who it's for

Bay Transit (Bay Aging) serves New Kent County with Rural demand-response service county-wide, Monday-Friday 6:00 am to 6:00 pm (call the Ride Line at least 24 hours ahead), plus the Bay Transit Express on-demand microtransit zone launched April 1, 2026 ('$1 per ride, per person', Monday-Friday 8:00 AM to 4:00 PM, book via BT4U app or (804) 966-8743). No senior-specific fare stated.. Older adults and people with disabilities can use reduced fares or demand-response rides for medical appointments, shopping, and other essential trips. Rides are free or low-cost depending on the service. Call 1-877-869-6046 for schedules, eligibility, or to book a ride.

What you'll need

• Proof of New Kent County residency
• Proof of age 65+ or disability for reduced fare

Where to apply

What to say when you call

“Hello, I'm calling to ask about Senior & Disabled Transit (Bay Transit (Bay Aging)) — New Kent. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of new kent county residency, proof of age 65+ or disability for reduced fare — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

per trip / fare card renewal