How to apply for Senior & Disabled Transit (Hampton Roads Transit (HRT)) — Norfolk City

Who it's for

Hampton Roads Transit (HRT) serves the City of Norfolk with Fixed-route bus, light rail (Tide), and ferry with discounted senior fare (Adult DF Single Trip $1.00 vs $2.00 regular); certified paratransit users ride free on bus, ferry, and light rail, and HRT operates ADA paratransit.. Older adults and people with disabilities can use reduced fares or demand-response rides for medical appointments, shopping, and other essential trips. Rides are free or low-cost depending on the service. Call 1-757-222-6100 for schedules, eligibility, or to book a ride.

What you'll need

• Proof of City of Norfolk residency
• Proof of age 65+ or disability for reduced fare

Where to apply

What to say when you call

“Hello, I'm calling to ask about Senior & Disabled Transit (Hampton Roads Transit (HRT)) — Norfolk City. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of city of norfolk residency, proof of age 65+ or disability for reduced fare — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

per trip / fare card renewal