How to apply for Senior & Disabled Transit (Valley Metro (Greater Roanoke Transit Company)) — Salem City

Who it's for

Valley Metro (Greater Roanoke Transit Company) serves the City of Salem with Valley Metro fixed routes serve Salem, and its MetroFLX microtransit offers door-to-door rides 'within the Cities of Roanoke and Salem and the Town of Vinton' after 8:45pm (valleymetro.com homepage). Same 65+ discount fare with Valley Metro Discount ID. RADAR-operated STAR provides ADA paratransit in the valley.. Older adults and people with disabilities can use reduced fares or demand-response rides for medical appointments, shopping, and other essential trips. Rides are free or low-cost depending on the service. Call 1-540-982-2222 for schedules, eligibility, or to book a ride.

What you'll need

• Proof of City of Salem residency
• Proof of age 65+ or disability for reduced fare

Where to apply

What to say when you call

“Hello, I'm calling to ask about Senior & Disabled Transit (Valley Metro (Greater Roanoke Transit Company)) — Salem City. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of city of salem residency, proof of age 65+ or disability for reduced fare — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

per trip / fare card renewal