How to apply for Senior & Disabled Transit (Mountain Empire Transit (operated by Mountain Empire Older Citizens)) — Wise

Who it's for

Mountain Empire Transit (operated by Mountain Empire Older Citizens) serves Wise County with Rural demand-response (curb-to-curb) service, free of charge, Monday-Friday 7 a.m.-5 p.m., serving Lee, Scott and Wise counties and the City of Norton. METGo! app-based on-demand microtransit zones include Wise-Norton and Big Stone Gap-Appalachia at $1 per trip. No senior-specific fare or age stated (demand-response service is free for all riders).. Older adults and people with disabilities can use reduced fares or demand-response rides for medical appointments, shopping, and other essential trips. Rides are free or low-cost depending on the service. Call 1-276-523-7433 for schedules, eligibility, or to book a ride.

What you'll need

• Proof of Wise County residency
• Proof of age 65+ or disability for reduced fare

Where to apply

What to say when you call

“Hello, I'm calling to ask about Senior & Disabled Transit (Mountain Empire Transit (operated by Mountain Empire Older Citizens)) — Wise. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of wise county residency, proof of age 65+ or disability for reduced fare — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

per trip / fare card renewal