How to apply for Senior & Disabled Transit (Ben Franklin Transit) — Franklin

Who it's for

Ben Franklin Transit serves Franklin County with Fixed-route bus, CONNECT general demand service, and Dial-A-Ride across the Tri-Cities (Benton and Franklin counties, including Pasco). Seniors 65 and older ride free with a free Senior ID pass on Fixed Route and CONNECT; reduced fare ($0.75 cash) with permanent disability documentation.. Older adults and people with disabilities can use reduced fares or demand-response rides for medical appointments, shopping, and other essential trips. Rides are free or low-cost depending on the service. Call 1-509-735-5100 for schedules, eligibility, or to book a ride.

What you'll need

• Proof of Franklin County residency
• Proof of age 65+ or disability for reduced fare

Where to apply

What to say when you call

“Hello, I'm calling to ask about Senior & Disabled Transit (Ben Franklin Transit) — Franklin. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of franklin county residency, proof of age 65+ or disability for reduced fare — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

per trip / fare card renewal