Benefits · Healthcare

How to apply for Hospital Financial Assistance (AdventHealth Durand (nearest, Durand)) — Buffalo

AdventHealth Durand (nearest, Durand)

Who it's for

Uninsured and underinsured residents of Buffalo County can apply for financial assistance (charity care) at AdventHealth Durand (nearest, Durand) for emergency and medically necessary care. AdventHealth Durand (formerly Chippewa Valley Hospital) uses AdventHealth's financial assistance program. Discounts are based on household size and income compared with the Federal Poverty Level.

Charity care is income-based and set by the hospital's financial assistance policy; the hospital makes the final award decision, so this shows as a may-qualify result.

What you'll need

  • Proof of household income (tax return, pay stubs, or benefit award letter)
  • Proof of family/household size
  • Identification

Where to apply

Apply online: official application

By phone: 1-855-241-2455

What to say when you call

"Hello, I'm calling to ask about Hospital Financial Assistance (AdventHealth Durand (nearest, Durand)) — Buffalo. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income (tax return, pay stubs, or benefit award letter), proof of family/household size, identification — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual (reapply per policy)

Official source →Last verified · September 7, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.