Benefits · Transportation

How to apply for County Elderly & Disabled Transportation (§85.21) — Richland

Richland County specialized transportation (WisDOT §85.21 aid)

Who it's for

Every Wisconsin county, including Richland County, receives state aid under Wis. Stat. §85.21 to run specialized transportation for seniors and individuals with disabilities — typically door-to-door van or volunteer-driver rides to medical appointments, nutrition sites, and shopping. Services and fares vary by county; the ADRC connects riders with the county's program. Call 877-794-2372 to schedule or learn what is available.

Ride types, service areas, and fares are set by each county's §85.21 plan; county plans may also serve ages 55+ — the county program makes the final call.

What you'll need

  • Proof of county residency
  • Advance scheduling for rides

Where to apply

Apply online: official application

By phone: 1-877-794-2372

What to say when you call

"Hello, I'm calling to ask about County Elderly & Disabled Transportation (§85.21) — Richland. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of county residency, advance scheduling for rides — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

none

Official source →Last verified · September 6, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.