How to apply for AR SHIIP (Senior Health Insurance Information Program), Arkansas's SHIP for free Medicare counseling

Who it's for

AR SHIIP is Arkansas's State Health Insurance Assistance Program (SHIP). It connects people with Medicare, and their families, with certified counselors across the state. Counselors give free, one-on-one help by phone or in person on Medicare, Medicare Advantage, Medicare Supplement plans, and Medicare Part D drug coverage. They can also check whether you qualify for Extra Help with prescription drug costs and look for other ways to lower your Medicare costs. Call AR SHIIP toll-free at 1-800-224-6330.

What you'll need

• Call to ask what to bring

Where to apply

What to say when you call

"Hello, I'm calling to ask about AR SHIIP (Senior Health Insurance Information Program), Arkansas's SHIP for free Medicare counseling. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need call to ask what to bring — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Step by step

1. Decide if AR SHIIP can help. This program gives free, one-on-one Medicare counseling to people with Medicare and their families.
2. Apply online or call 1-800-224-6330 to get connected with a certified counselor.
3. Ask what documents to bring or have ready before your counseling session.
4. Meet with a counselor by phone or in person to review Medicare, Medicare Advantage, Medicare Supplement plans, or Medicare Part D drug coverage.
5. Ask the counselor to check whether you may qualify for Extra Help with prescription drug costs and other ways to lower your Medicare costs.
6. Use the counseling to understand your choices and get help applying if needed.

What to expect: After you apply or call, AR SHIIP will connect you with a certified counselor for free help. Counseling does not sell insurance. The counselor can explain your options and help with applications, but Medicare, Social Security, or the state makes the final decision on any benefit. There is no renewal for this counseling program.

Renewals

none