How to apply for Arizona State Health Insurance Assistance Program (SHIP) — Medicare Counseling

Who it's for

Arizona's SHIP gives free, unbiased Medicare counseling. Trained counselors help compare Original Medicare, Medicare Advantage, Part D drug plans, and Medigap, and help enroll in programs that lower Medicare costs (Extra Help and the Medicare Savings Program). Counselors do not sell or endorse any plan. Call 1-800-432-4040.

What you'll need

• Medicare card
• Current insurance information
• A list of current medications (helpful for Part D comparisons)

Where to apply

What to say when you call

"Hello, I'm calling to ask about Arizona State Health Insurance Assistance Program (SHIP) — Medicare Counseling. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need medicare card, current insurance information, a list of current medications (helpful for Part D comparisons) — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Step by step

1. Gather your Medicare card, current insurance information, and a list of your current medications before your appointment.
2. Contact Arizona SHIP by calling 1-800-432-4040 or apply online to request a free counseling session with a trained Medicare counselor.
3. During your session, share your Medicare card, insurance details, and medication list so the counselor can compare plan options for you.
4. Work with the counselor to review Original Medicare, Medicare Advantage, Part D drug plans, and Medigap coverage that fits your needs.
5. Ask the counselor about programs that lower Medicare costs, such as Extra Help and the Medicare Savings Program, and get help enrolling if you qualify.
6. Plan to reconnect with a counselor each year, since Medicare plans and your personal needs can change annually.

What to expect: After you reach out, a trained SHIP counselor — who does not sell or endorse any plan — will meet with you at no cost to review your Medicare options and help you make informed choices. There is no income or asset test to use this service; it is open to all Medicare beneficiaries and their families and caregivers. If you qualify for cost-saving programs like Extra Help or the Medicare Savings Program, the counselor will help you enroll. Because Medicare plans change every year, plan to schedule a follow-up counseling session annually to make sure your coverage still meets your needs. Processing times and appointment availability vary, so ask the agency for a current estimate when you call.

Renewals

annual