How to apply for SHARE Utility Bill Help (City of Riverside, Riverside Public Utilities) in California

Who it's for

SHARE (Sharing Households Assist Riverside's Energy) helps low-income Riverside Public Utilities customers pay their bills. It is only for homes served by Riverside Public Utilities, which serves the City of Riverside. Qualifying households get a monthly credit on electric ($28 a month, up to $336 a year), water ($5.75 a month) and City of Riverside trash ($5.75 a month) bills, plus up to $250 once every 12 months for an electric emergency or deposit. Household income must be at or below 250% of the federal poverty guideline ($39,900 a year for one person). The utility bill must be in your name, and you re-certify every 12 months. Call (951) 782-0330 or visit the Customer Resource Center at 3025 Madison Street, Riverside.

What you'll need

• Valid government-issued photo ID
• Social Security card
• Current Riverside Public Utilities bill in your name
• Current urgent or disconnection notice (for emergency help)
• Income for everyone in the household for the last 8 weeks, such as an SSI or Social Security award letter for the current year, or a current-year award letter from CalFresh, Medi-Cal, LIHEAP or SSI

Where to apply

What to say when you call

"Hello, I'm calling to ask about SHARE Utility Bill Help (City of Riverside, Riverside Public Utilities). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need valid government-issued photo ID, social Security card, current Riverside Public Utilities bill in your name — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

re-certify every 12 months