How to apply for County Adult Assistance Programs (CAAP) — General Assistance (San Francisco) in California

San Francisco Human Services Agency (SFHSA)

Who it's for

San Francisco's County Adult Assistance Programs (CAAP) provide cash assistance and employment services to low-income San Francisco residents who have no dependent children — including indigent adults, immigrants, refugees, and people who cannot work. For low-income seniors it is mainly a bridge while a Supplemental Security Income (SSI) or Cash Assistance Program for Immigrants (CAPI) claim is pending. Benefits include a monthly cash benefit of up to $588 issued on an EBT card, a free monthly Muni Fast Pass, options for shelter placement, and access to employment and training services. Eligibility is based on San Francisco residency, income, expenses, and assets. To apply, attend an Initial Intake — start the online application at MyBenefits CalWIN or contact SFHSA at the service center at 1235 Mission Street, San Francisco, or call 1-415-557-5000. SFHSA also helps seniors 65+ and disabled or blind adults apply for the Cash Assistance Program for Immigrants (CAPI) if they do not qualify for SSI/SSP.

CAAP has conditions this check cannot confirm for you: you must be a low-income San Francisco resident without dependent children, meet the program's income, expense, and asset tests, and complete an Initial Intake. Maximum cash benefit is $588 per month on an EBT card plus a free Muni Fast Pass; the actual amount depends on your housing and income. Start the online application at MyBenefits CalWIN, or call SFHSA at 1-415-557-5000, or visit the service center at 1235 Mission Street, San Francisco. If you are 65+ or disabled and do not qualify for SSI/SSP, SFHSA will also help you apply for the Cash Assistance Program for Immigrants (CAPI).

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

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What you'll need

  • Proof of San Francisco residency
  • Proof of identity (photo ID)
  • Proof of income and assets
  • Proof of housing and monthly expenses
  • Citizenship or immigration documents (CAAP serves U.S. citizens, immigrants, and refugees)

Where to apply

Apply online: official application

By phone: 1-415-557-5000

What to say when you call

"Hello, I'm calling to ask about County Adult Assistance Programs (CAAP) — General Assistance (San Francisco). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of San Francisco residency, proof of identity (photo ID), proof of income and assets — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

ongoing with periodic redetermination

Official source →Last verified · October 7, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.