How to apply for TGH DeSoto (formerly DeSoto Memorial Hospital) — Financial Assistance and Charity Care in Florida

Who it's for

DeSoto Memorial Hospital in Arcadia became TGH DeSoto on October 1, 2026, and now follows Tampa General Hospital's Financial Assistance and Charity Care policy. If your household income is at or below 300% of the federal poverty guidelines, the hospital writes off 100% of your unpaid balance for emergency and medically necessary care. Between 300% and 400% of the guidelines you get a discount, and if your hospital charges are more than 25% of your yearly household income you also qualify for a full write-off. Charity care is only for care the hospital decides is medically necessary, and you must apply for Medicaid or other coverage first if you may qualify. To get the policy or an application free of charge, call the Financial Assistance Specialist at 863-494-3535, or write to Tampa General Hospital DeSoto, 900 N. Robert Avenue, Arcadia, FL 34266, Attn: Patient Access Director. Billing questions: Patient Financial Services at 863-494-8420 (Monday to Friday, 8 a.m. to 4:30 p.m.) or DeSotoBilling@TGH.org.

What you'll need

• Completed TGH DeSoto Financial Assistance application (request it from the Financial Assistance Specialist at 863-494-3535)
• Proof of all household income for the past six months (Social Security award letter, pension statement, pay stubs, tax return)
• Proof you applied for Medicaid or other coverage if you may be eligible
• Photo identification

Where to apply

What to say when you call

"Hello, I'm calling to ask about TGH DeSoto (formerly DeSoto Memorial Hospital) — Financial Assistance and Charity Care. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need completed TGH DeSoto Financial Assistance application (request it from the Financial Assistance Specialist at 863-494-3535), proof of all household income for the past six months (Social Security award letter, pension statement, pay stubs, tax return), proof you applied for Medicaid or other coverage if you may be eligible — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

per encounter; documentation refresh required for ongoing care