How to apply for Flagler County Public Transportation (FCPT) — Senior Paratransit in Florida
Flagler County Public Transportation (FCPT) — county-operated demand-response paratransit system administered by the Flagler County Board of County Commissioners; historically inherited from the now-defunct Flagler Senior Services nonprofit transit operation, brought in-house in 2003
Who it's for
Flagler County Public Transportation (FCPT) is the county-operated demand-response paratransit system serving Palm Coast, Flagler Beach, Bunnell, and the rest of Flagler County. FCPT is a pre-scheduled, shared-ride, door-to-door service focused on the elderly and people with disabilities — the average client age is 62, reflecting the system's senior-skewing role. The system provided over 110,000 trips in the most recent reporting year. Trips within Flagler County cost $2 per ride. Buses accommodate wheelchairs and walkers. Trip purposes include non-emergency medical, employment, education, banking, errands, and other quality-of-life trips. Eligibility uses the Florida Transportation Disadvantaged (TD) framework: age 60+ OR documented disability OR low-income status qualifies the rider. Reserve rides by calling 386-313-4100 four to five days ahead (the schedule fills fast, and there is no same-day service).
FCPT is demand-response paratransit only — there is no fixed-route public bus system in Flagler County. Reservations are required (typically 48 hours in advance) and same-day rides are usually not available. The cross-county medical trip pathways to Volusia, St. Johns, Duval, and Alachua are unusually generous for a small county and reflect Flagler's geographic position between major Florida medical hubs (Daytona, Jacksonville, Gainesville). Florida TD eligibility (60+ OR disability OR low-income) is broad, so most seniors qualify, but the binding constraint is trip capacity — the system has been criticized publicly for service deficiencies, and some applicants face waitlists during peak demand periods. Confirm current operational status when applying.
People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.
Discover my benefitsWhat you'll need
- Proof of age 60+ OR documented disability OR low-income TD status (Medicare card, Florida ID, physician note, income documentation)
- Proof of Flagler County residency (utility bill, lease, or government correspondence)
- Completed FCPT eligibility application
- Trip reservation request four to five days ahead (no same-day service; the schedule fills fast)
Where to apply
Apply online: official application
By phone: 386-313-4100
What to say when you call
"Hello, I'm calling to ask about Flagler County Public Transportation (FCPT) — Senior Paratransit. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of age 60+ OR documented disability OR low-income TD status (Medicare card, Florida ID, physician note, income documentation), proof of Flagler County residency (utility bill, lease, or government correspondence), completed FCPT eligibility application — is anything else required? What is the best next step?"
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
periodic re-registration; rides scheduled per trip with advance booking
Not sure if you qualify? Run a free check first.
Discover my benefitsNot legal or financial advice. The agency makes the final eligibility decision.