How to apply for Step Up Suncoast LIHEAP + Emergency Utility Aid (Hardee County) in Florida

Step Up Suncoast, Inc. (formerly Manatee Community Action Agency) — FloridaCommerce-designated LIHEAP provider for Hardee and Manatee counties, Hardee/DeSoto office at 225 E Main St, Wauchula; local partners Salvation Army of Sebring and Catholic Charities of Highlands and Hardee Counties

Who it's for

Hardee County's LIHEAP provider is Step Up Suncoast (formerly Manatee Community Action Agency), designated by the Florida Department of Commerce, with a Hardee/DeSoto office at 225 E Main St, Wauchula. LIHEAP provides electric-bill assistance to income-eligible Hardee households (Florida uses 60 percent of State Median Income). Apply online through Step Up Suncoast (no appointment needed) or call Step Up Suncoast Client Services at 941-827-2887; local nonprofit partners fill gaps. Salvation Army of Sebring serves Hardee residents (in addition to Highlands) and provides utility and emergency assistance on a sliding-fee basis. Catholic Charities of Highlands and Hardee Counties provides additional emergency aid and family support services. The Florida statewide 2-1-1 helpline routes callers to current available assistance options across the partner-agency network. For Hardee seniors, contacting NU-HOPE Elder Care Services (or SCC Elder Helpline 1-800-963-5337) first can produce more efficient routing because senior-focused agencies often know which utility partner has current funding capacity.

Hardee's safety-net for utility crisis is even thinner than peer rural counties — there is no county Human Services LIHEAP intake; the designated LIHEAP provider is Step Up Suncoast (Client Services 941-827-2887, Wauchula office), with Salvation Army of Sebring and Catholic Charities of Highlands and Hardee as partner agencies. Florida 211 routes callers to current available assistance — funding shifts across the partner network throughout the year, so checking before applying is essential. The income gate is 60% of State Median Income ($33,733 single, FFY2027). For Hardee seniors, the SCC Elder Helpline (1-800-963-5337) or NU-HOPE direct contact often provide faster senior-prioritized routing than calling 211 generically.

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

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What you'll need

  • Most recent home energy bill
  • Final utility termination (shut-off) notice, if you have one
  • Proof of current gross income for all household members (pay stubs, Social Security award letter, or other proof)
  • Photo identification of the applicant
  • Social Security cards (or numbers) of all household members
  • Proof of U.S. citizenship or permanent residence

Where to apply

Apply online: official application

By phone: 941-827-2887

What to say when you call

"Hello, I'm calling to ask about Step Up Suncoast LIHEAP + Emergency Utility Aid (Hardee County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need most recent home energy bill, final utility termination (shut-off) notice, if you have one, proof of current gross income for all household members (pay stubs, Social Security award letter, or other proof) — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

LIHEAP typically annual; partner-agency assistance varies by funding cycle

Official source →Last verified · October 10, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.