How to apply for AdventHealth The Villages Financial Assistance Policy (Sumter County) in Florida
AdventHealth — Adventist Health System; AdventHealth The Villages network operates primary care, ER, and specialty services across Sumter, Marion, and Lake counties
Who it's for
AdventHealth maintains a network of services across Sumter, Marion, and Lake counties — including AdventHealth The Villages primary care providers, full-service emergency rooms, and specialty centers. As part of the larger AdventHealth Florida system, all AdventHealth The Villages campuses apply the same generous system-wide §501(r) Financial Assistance Policy as urban AdventHealth markets like Orlando, Altamonte Springs, and Tampa. Under the AdventHealth policy: patients with annual household income at or below 250 percent of the Federal Poverty Guideline receive a 100 percent reduction in financial responsibility for emergent or medically necessary care. Beyond charity care, AdventHealth provides Amounts Generally Billed (AGB) protection for uninsured patients — billing is automatically capped at insurance-equivalent rates regardless of charity-care application. AdventHealth's 250% FPL charity threshold is the most generous standard policy in the modeled FL cluster — slightly more generous than UF Health Spanish Plaines's typical ~200% FPL threshold. Sumter residents can choose between AdventHealth and UF Health based on insurance acceptance, provider relationships, and specific charity eligibility. AdventHealth Sumter network connects to AdventHealth Orlando for specialty/tertiary referrals under the same financial assistance policy. Call 800-462-0490 for financial assistance.
AdventHealth Financial Assistance is per-encounter and applies to emergent or medically necessary care only. Full 100% charity is available for patients at or below 250% of the Federal Poverty Guideline (the modeled $39,900 figure is 250% FPL for a single-person household 2026; scaled up by household size). Uninsured patients automatically receive Amounts Generally Billed (AGB) protection regardless of income. AdventHealth's 250% FPL threshold is more generous than UF Health Spanish Plaines's typical ~200% FPL — borderline-income patients may prefer AdventHealth. For specialty/tertiary care, Sumter AdventHealth patients are typically referred to AdventHealth Orlando under the same financial assistance policy. UF Health Spanish Plaines (also in The Villages) is the alternative nonprofit option — patients may choose between systems based on insurance, provider preferences, and charity eligibility specifics.
People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.
Discover my benefitsWhat you'll need
- Completed AdventHealth Financial Assistance Application
- Proof of household income (pay stubs, Social Security award letter, tax return, SSA-1099)
- Proof of family/household size
- Photo identification
- Documentation of insurance status (or proof of uninsured status for AGB protection)
- Mail to: AdventHealth, PO Box 935979, Atlanta, GA 31193-5979
Where to apply
Apply online: official application
By phone: 800-462-0490
What to say when you call
"Hello, I'm calling to ask about AdventHealth The Villages Financial Assistance Policy (Sumter County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need completed AdventHealth Financial Assistance Application, proof of household income (pay stubs, Social Security award letter, tax return, SSA-1099), proof of family/household size — is anything else required? What is the best next step?"
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
per encounter; annual recertification for ongoing patients
Not sure if you qualify? Run a free check first.
Discover my benefitsNot legal or financial advice. The agency makes the final eligibility decision.