How to apply for Grady Health System Financial Assistance (Charity Care) — DeKalb County in Georgia

Who it's for

Grady Health System is the public safety-net hospital serving DeKalb County (DeKalb and Fulton are Grady's two owner counties). Grady's Financial Assistance Program provides free or discounted hospital care to patients who cannot afford to pay. Eligibility is based on household income measured against the federal poverty guidelines, along with family size and county of residence; qualifying patients receive a charity-care discount or a sliding-scale reduction. You can apply before a scheduled service or up to 240 days after your first billing statement. A financial counselor can help you apply. For questions, call Patient Financial Services at 404-616-2991, Monday through Friday.

What you'll need

• Personal photo identification (driver's license or state ID)
• Medicare card (if you have one)
• Proof of household income (pay stubs, Social Security award letter, tax return)
• Proof of family size and DeKalb County residency
• Completed Grady Financial Assistance application

Where to apply

What to say when you call

"Hello, I'm calling to ask about Grady Health System Financial Assistance (Charity Care) — DeKalb County. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need personal photo identification (driver's license or state ID), medicare card (if you have one), proof of household income (pay stubs, Social Security award letter, tax return) — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

per application / eligibility period