How to apply for LIHEAP energy assistance (IMPACT Community Action Partnership) — Boone in Iowa

Who it's for

LIHEAP (the Low-Income Home Energy Assistance Program) gives a one-time payment toward winter heating bills for households with income at or below 200% of the federal poverty guidelines. Households with someone 60 or older or disabled can apply starting October 1; everyone else can apply starting November 1, and applications close April 30. In Boone County, IMPACT Community Action Partnership takes LIHEAP applications by appointment (phone or in person) or online. The IMPACT office in Boone is at 606 Greene St and is open 10 a.m. to 3 p.m. Monday through Friday. If you heat with propane, LIHEAP can pay for a propane delivery. If you have a disconnection notice, have been shut off or have a furnace that does not work, call right away. Call 515-518-4770 to book an appointment.

What you'll need

• Social Security cards for all household members
• Income proof for all household members 18 and older (most recent 30 days, or a 2025 or 2026 federal tax return if only one adult has income)
• Most recent heat and electric bills, showing the address, account number and date

Where to apply

What to say when you call

"Hello, I'm calling to ask about LIHEAP energy assistance (IMPACT Community Action Partnership) — Boone. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need social Security cards for all household members, income proof for all household members 18 and older (most recent 30 days, or a 2025 or 2026 federal tax return if only one adult has income), most recent heat and electric bills, showing the address, account number and date — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual