How to apply for LIHEAP energy assistance (Northeast Iowa Community Action Corporation) — Clayton

Who it's for

The Low Income Home Energy Assistance Program (LIHEAP) helps pay part of winter heating costs and can help in an energy crisis. In Clayton County, Northeast Iowa Community Action Corporation (NEICAC) takes applications. Homeowners and renters with income at or below 200% of the federal poverty guidelines may qualify. Households with a member 60 or older, a disabled member, or a disconnect notice can apply starting October 1; all other households can apply starting November 1. Regular applications are taken October through April, and crisis requests are taken all year. NEICAC has a family services office in Elkader (600 Gunder Road Northeast, Suite 11, office 563-245-2452) and Guttenberg (510 S 1st St, Wednesdays). To book an appointment or have an application mailed, call 563-382-8436.

What you'll need

• A copy of the most recent heat and electric bill
• The Social Security number of each household member
• Proof of gross income for all household members

Where to apply

What to say when you call

"Hello, I'm calling to ask about LIHEAP energy assistance (Northeast Iowa Community Action Corporation) — Clayton. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need a copy of the most recent heat and electric bill, the Social Security number of each household member, proof of gross income for all household members — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual