How to apply for SNAP food assistance in Iowa

Who it's for

SNAP (formerly food stamps) gives a monthly benefit on an EBT card to help buy groceries. To qualify in Iowa you must live in Iowa, be a U.S. citizen or an eligible non-citizen, and meet income guidelines. The amount depends on your household income (including Social Security), your deductible expenses, and how many people live with you. Most Iowa households have no limit on savings or other assets. Apply online through the Iowa HHS Self-Service Portal, at a local HHS office, or by mailing, faxing (515-564-4017), or emailing a paper application. Most interviews are done by phone, and a decision is made within 30 days of the interview. For questions, call 1-877-347-5678.

What you'll need

• Identification for household members
• Pay stubs or other proof of income
• Rent or mortgage information and utility costs
• Childcare or medical expenses

Where to apply

What to say when you call

"Hello, I'm calling to ask about SNAP food assistance in Iowa. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need identification for household members, pay stubs or other proof of income, rent or mortgage information and utility costs — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Step by step

1. Gather identification for everyone in your household.
2. Gather pay stubs or other proof of income, rent or mortgage information, utility costs, and any childcare or medical expense records.
3. Apply for SNAP through the Iowa HHS Self-Service Portal or call 1-877-347-5678 for help applying by phone.
4. Complete the interview when Iowa HHS contacts you. Most interviews are done by phone.
5. Answer any follow-up questions from Iowa HHS and provide any missing documents they ask for.
6. Apply even if your income seems high if your household has an elderly or disabled member, because special income rules may apply.

What to expect: After you apply, Iowa HHS reviews your information and interviews you, usually by phone. Iowa HHS makes the final decision and sets the benefit amount after the interview. A decision is made within 30 days of the interview. If approved, benefits are provided monthly on an EBT card. Renewal timing varies, and your approval notice will say how long your benefits last.

Renewals

varies (the approval notice says how long benefits last)