How to apply for LIHEAP energy assistance (Mid-Iowa Community Action) — Story

Who it's for

LIHEAP (the Low-Income Home Energy Assistance Program) gives a one-time payment toward winter heating bills for households with income at or below 200% of the federal poverty guidelines. Households with someone 60 or older or disabled can apply starting October 1; everyone else can apply starting November 1, and applications close April 30. In Story County, Mid-Iowa Community Action (MICA) takes LIHEAP applications. Its Story County Family Services office is at 230 SE 16th Street in Ames. You can schedule an in-person appointment, apply online, or mail or drop off a paper application. You do not need to be behind on your heating bill to apply, and crisis help may be available if you have a disconnect notice or have been shut off. Call 641-752-7162 (the menu reaches all MICA offices).

What you'll need

• Statement of Confidentiality (required for all applications)
• No Income Form if no one in the household has income
• Self-Employment Form with proof of gross income if self-employed

Where to apply

What to say when you call

"Hello, I'm calling to ask about LIHEAP energy assistance (Mid-Iowa Community Action) — Story. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need statement of Confidentiality (required for all applications), no Income Form if no one in the household has income, self-Employment Form with proof of gross income if self-employed — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual