How to apply for Area Agency on Aging services (Connections Area Agency on Aging) — Taylor in Iowa

Connections Area Agency on Aging

Who it's for

Connections Area Agency on Aging serves older adults and family caregivers in 20 counties in southwest and western Iowa, including Taylor County. Its Information and Assistance specialists and Options Counselors help people find and apply for benefits such as Medicare Extra Help, Medicare Savings Programs, Medicaid, SNAP food help and LIHEAP energy help. Other services include case management for people age 60 or older who need help with at least two daily activities (such as bathing or dressing) so they can stay at home, senior center meals and home-delivered meals for people 60 and older, caregiver support and respite options, free Medicare counseling through SHIIP, and Solution Options for Seniors (S.O.S.), which helps pay for home repairs or changes for people 60 and older who own their home or live with a caregiver. Call toll free 1-800-432-9209. The Council Bluffs office (231 S. Main St.) and Sioux City office (2301 Pierce St.) take walk-ins Monday through Thursday, 8:00 a.m. to 4:00 p.m.; the Creston office (109 N. Elm St.) is by appointment.

AAA services are free or donation-based, and some have waiting lists; program enrollments the agency helps with have their own eligibility rules. Most Older Americans Act services start at age 60. Iowa HHS decides Medicaid and SNAP eligibility.

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

Discover my benefits

What you'll need

  • None — call to get started

Where to apply

Apply online: official application

By phone: 1-800-432-9209

What to say when you call

"Hello, I'm calling to ask about Area Agency on Aging services (Connections Area Agency on Aging) — Taylor. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need none — call to get started — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

none

Official source →Last verified · October 21, 2026

Not sure if you qualify? Run a free check first.

Discover my benefits

Not legal or financial advice. The agency makes the final eligibility decision.