How to apply for H.O.P.E. by AgeOptions — Moving from a Nursing Facility Back to the Community (Cook County) in Illinois

Who it's for

H.O.P.E. helps people living in a Cook County nursing facility who want to move back into the community. If you have lived in a Cook County nursing facility for at least 60 days and qualify for Medicaid, a H.O.P.E. team member works with you and your facility care team on a person-centered plan — housing, services and supports — and helps protect your rights during the move. There is no cost to take part. To start, call 800-699-9043, ask your facility's Social Service Director, or speak to a H.O.P.E. team member when they visit your facility.

What you'll need

• Current residence in a Cook County nursing facility (at least 60 days)
• Medicaid eligibility

Where to apply

What to say when you call

"Hello, I'm calling to ask about H.O.P.E. by AgeOptions — Moving from a Nursing Facility Back to the Community (Cook County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need current residence in a Cook County nursing facility (at least 60 days), medicaid eligibility — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.