How to apply for Indiana Energy Assistance Program (EAP) — LIHEAP

Who it's for

Indiana's Energy Assistance Program (EAP, the state's LIHEAP) helps income-eligible households pay heating bills with a one-time credit applied to the energy account ($100–$625 for PY2026, plus up to $800 in winter crisis help). Income limit: 60% of the State Median Income (about $33,556/year for a household of one for program year 2027, which opens October 1, 2026). EAP also provides moratorium protection from disconnection during winter. Priority is given to seniors, people with disabilities, and households with young children. Apply through your local Community Action Agency (Local Service Provider) or the Indiana EAP client portal at in.gov/ihcda.

What you'll need

• Proof of all household income (past 30-90 days)
• Recent heating/cooling bill
• Proof of Indiana residency
• Social Security numbers for all household members
• Photo identification

Where to apply

What to say when you call

"Hello, I'm calling to ask about Indiana Energy Assistance Program (EAP) — LIHEAP. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of all household income (past 30-90 days), recent heating/cooling bill, proof of Indiana residency — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Step by step

1. Gather your documents. You will need proof of all household income from the past 30 to 90 days, a recent heating or cooling bill, proof of Indiana residency, Social Security numbers for all household members, and photo identification.
2. Check that the program fits your situation. Indiana EAP is income-tested at 60% of the State Median Income and provides a one-time heating-season credit. It may also offer winter crisis help and winter disconnect protection.
3. Apply online through the Indiana EAP client portal or apply by phone at 1-800-872-0371.
4. Complete the application with your household, income, and energy bill information.
5. Submit any requested documents through the application process or to your local Community Action Agency if asked.
6. Watch for updates or follow-up requests. Respond quickly if more information is needed to help avoid delays.

What to expect: After you apply, your application will be reviewed by the agency or local service provider, and you may be asked for more information. If approved, the benefit is a one-time credit applied to your energy account, not an ongoing monthly payment plan. Processing times vary, so ask the agency for an estimate if needed. You must reapply each year because this program renews annually.

Renewals

annual