How to apply for Hospital financial assistance (Citizens Medical Center) — Thomas in Kansas

Citizens Medical Center (Citizens Health, Colby)

Who it's for

Citizens Medical Center in Colby (Citizens Health) offers financial assistance for emergency, urgent and medically necessary care at Citizens Medical Center, Family Center for Health Care and NWKS Surgical Associates. If your household income is at or below 137% of the federal poverty level, you may get a 100% discount. With income from 138% to 300%, you may get a 60% to 80% discount. Help may also be available if large medical bills make you medically indigent. Get an application at Admissions or the Family Center for Health Care front office, or call the Patient Financial Advisor at 785-460-5640 to have one mailed or emailed.

Charity care is income-based and set by the hospital's financial assistance policy; the hospital makes the final award decision.

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

Discover my benefits

What you'll need

  • Two months of income proof
  • Two most recent bank statements
  • Most recent tax return
  • Medicaid denial notice, if denied in the last 3 months

Where to apply

Apply online: official application

By phone: 1-785-460-5640

What to say when you call

"Hello, I'm calling to ask about Hospital financial assistance (Citizens Medical Center) — Thomas. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need two months of income proof, two most recent bank statements, most recent tax return — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual (reapply per policy)

Official source →Last verified · October 23, 2026

Not sure if you qualify? Run a free check first.

Discover my benefits

Not legal or financial advice. The agency makes the final eligibility decision.