How to apply for Energy Assistance (LIHEAP) — Essex in Massachusetts

Who it's for

Fuel Assistance (LIHEAP) helps income-eligible households in Essex County pay home heating bills from November 1 through April 30, with extra protection against winter shut-offs. The Commonwealth funds the program, and local agencies take applications. In the Greater Lawrence area, Greater Lawrence Community Action Council (GLCAC) takes applications online, by phone at (978) 681-4950, by email, or in person at 305 Essex St., Lawrence. Other Essex County towns have their own local agency; call the Cold Relief Heatline at (800) 632-8175 to find yours. Homeowners and renters can qualify, including renters whose heat is included in rent.

What you'll need

• Photo ID for the head of household or primary applicant (for example, a driver's license)
• A list of all household members
• Heating bill information (heating company name and account number)
• Housing information (for example, an active lease or mortgage statement)
• Proof of income for the 30 days before you apply (for example, wages or pension)

Where to apply

What to say when you call

"Hello, I'm calling to ask about Energy Assistance (LIHEAP) — Essex. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need photo ID for the head of household or primary applicant (for example, a driver's license), a list of all household members, heating bill information (heating company name and account number) — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual (seasonal application windows)