How to apply for Senior Citizen Winter Shutoff Protection (Michigan)
Michigan Public Service Commission (MPSC) — rules apply to your gas or electric utility
Who it's for
Michigan protects utility customers age 65 and older from having their gas or electric service shut off for nonpayment from November 1 through March 31. To get the protection, tell your utility company that you are 65 or older; some utilities, such as city-owned utilities, have a short sign-up form. You still owe the bill. When the heating season ends, the utility sets up a payment plan for any past-due amount. For questions, call your utility or the MPSC at 1-800-292-9555.
This is protection from shutoff, not help paying the bill. Late fees can still be charged, and past-due amounts must be paid on a payment plan after March 31. Contact your utility to confirm it has you listed as a senior customer.
People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.
Discover my benefitsWhat you'll need
- Proof you are 65 or older, if your utility asks (for example, a driver's license)
- Your utility account number
Where to apply
Apply online: official application
By phone: 1-800-292-9555
What to say when you call
"Hello, I'm calling to ask about Senior Citizen Winter Shutoff Protection (Michigan). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof you are 65 or older, if your utility asks (for example, a driver's license), your utility account number — is anything else required? What is the best next step?"
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
each heating season (November 1 – March 31)
Not sure if you qualify? Run a free check first.
Discover my benefitsNot legal or financial advice. The agency makes the final eligibility decision.