How to apply for Public Demand-Response Rides (OATS Transit) — Douglas in Missouri

OATS Transit (Southwest Region, Springfield)

Who it's for

OATS Transit (Southwest Region, Springfield) serves Douglas County with Rural demand-response: Springfield (1st Monday monthly), Ozark (3rd Tuesday monthly) and Ava on varying schedules depending on where in the county the rider lives. Fares $2.00-$6.00 deducted from a prepaid account. OATS Transit is open to riders of any age — the page for this county states it is 'available to anyone regardless of age, income, disability, race, gender, religion, or national origin'. Riders 60 or older and riders with disabilities who ride under the SeniorAge Area Agency on Aging contract have no set fare; they are asked to give a small contribution instead. Fares are listed above; call ahead to book, as rides are scheduled in advance. Call 1-417-887-9272 for schedules, fares, or to book a ride.

Rides are open to riders of any age. Routes, pickup points and seat availability are set by OATS Transit and trips must be booked in advance, so this shows as a may-qualify result.

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

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Where to apply

Apply online: official application

By phone: 1-417-887-9272

What to say when you call

"Hello, I'm calling to ask about Public Demand-Response Rides (OATS Transit) — Douglas. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

per trip / fare card renewal

Official source →Last verified · October 12, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.