How to apply for Energy Assistance (LIHEAP) — Franklin in Missouri

LIHEAP — Missouri DSS Family Support Division, delivered locally by Jefferson-Franklin Community Action Corporation (JFCAC)

Who it's for

Missouri's Energy Assistance and Energy Crisis Intervention programs (LIHEAP) help income-eligible households in Franklin County pay heating and cooling bills and resolve utility emergencies. The DSS Family Support Division funds the program, and Jefferson-Franklin Community Action Corporation (JFCAC) takes applications for this county. Winter and summer components run on their own seasons while funds last. Call 1-636-789-2686 to apply.

LIHEAP is income-tested against Missouri's published limits and runs on seasonal application windows while funds last, so this shows as a may-qualify result. Older adults and people with disabilities are prioritized.

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

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What you'll need

Proof of each household member's Social Security number (card, award letter, or W-2)
Copies of your heating and cooling bills, including any disconnect notice
Proof of last month's income for everyone in the household (not needed for people getting SNAP)
Most recent federal tax return (Form 1040 with Schedule 1) if anyone was self-employed last month

Where to apply

Apply online: official application

By phone: 1-636-789-2686

What to say when you call

"Hello, I'm calling to ask about Energy Assistance (LIHEAP) — Franklin. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of each household member's Social Security number (card, award letter, or W-2), copies of your heating and cooling bills, including any disconnect notice, proof of last month's income for everyone in the household (not needed for people getting SNAP) — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual (seasonal application windows)

Official source →Last verified · October 12, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.