How to apply for Mississippi State Health Insurance Assistance Program (SHIP) for free Medicare counseling

Who it's for

The State Health Insurance Assistance Program (SHIP) gives free, unbiased, and confidential help with Medicare and other health coverage. Trained SHIP counselors help older Mississippians and caregivers understand Medicare benefits, compare policies, review Medicare Supplement insurance, compare Medicare health and drug plans, organize doctor and hospital bills, help with claims and Medicare appeals, understand Medicaid eligibility, and explore long-term care options. Help is available to anyone, regardless of income. Call SHIP at 1-844-822-4622.

What you'll need

• Call to ask what to bring

Where to apply

What to say when you call

"Hello, I'm calling to ask about Mississippi State Health Insurance Assistance Program (SHIP) for free Medicare counseling. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need call to ask what to bring — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Step by step

1. Decide if you need help with Medicare or other health coverage. SHIP offers free, unbiased, and confidential counseling for older Mississippians and caregivers.
2. Call SHIP at 1-844-822-4622 or apply online to ask for counseling.
3. Ask what documents to bring or have ready before your appointment.
4. Meet with a trained SHIP counselor to review your Medicare benefits, coverage choices, bills, claims, appeals, Medicaid questions, or long-term care options.
5. Use the counseling session to compare plans and understand your choices. SHIP does not sell insurance.
6. Follow the counselor’s guidance to complete any next steps for the benefit or coverage you want to pursue.

What to expect: After you ask for help, SHIP will connect you with a trained counselor. The counselor can explain options and help you apply, but Medicare, Social Security, or the state makes the final decision on any benefit. There is no renewal for this counseling service.

Renewals

none